Refund Policy

At BHARAT SEVA SAHAKAAR FORUM (BSSF), we are committed to ensuring that all donations and contributions are used effectively to support our mission. This Refund Policy outlines the circumstances under which a refund may be granted for donations made to our trust.

1. Donations and Contributions

Donations made to BSSF are generally non-refundable. As a non-profit trust, the funds collected are immediately used to support our various initiatives and programs.

However, we recognize that there may be rare instances where a refund request is necessary. We will consider refund requests under specific conditions, as outlined below.

2. Conditions for Refund

Refunds for donations will be considered only under the following circumstances:

• Technical Error: If a duplicate transaction or incorrect donation amount was made due to a technical error or malfunction of the payment system.
• Fraudulent Transaction: If a donation was made fraudulently or without the donor's consent.
• Excess Donation: If a donation exceeds the intended amount due to an accidental error on the part of the donor.

3. Process for Refund Requests

If you believe you are eligible for a refund based on the above conditions, please follow the steps below to submit your request:

• Email us at [Your contact email] with the following details:
  • Your full name
  • Date of the donation
  • Transaction ID or receipt number
  • Reason for the refund request
• Refund requests must be submitted within 30 days of the donation date.
• Once we receive your request, our team will review the details and respond within 10 business days.

4. Refund Method

If a refund is approved, it will be processed using the original payment method. Please allow up to 10 business days for the refund to appear in your account, depending on your bank or payment provider's policies.

5. Changes to This Policy

BSSF reserves the right to update or modify this Refund Policy at any time. Any changes will be posted on this page, and we encourage donors to review the policy periodically.

6. Contact Us

If you have any questions or concerns regarding this Refund Policy, please contact us